Job Opportunity: Customer Care

We are on the lookout for an enthusiastic and friendly individual to join our bustling flower shop as a Customer Care Team Member. If you have a knack for making people smile and a passion for helping others, this is the perfect role for you!

Position: Customer Care
Type: Part-Time (20-24 Hours per week, Monday - Saturday, flexibility in days and hours. Increased hours during holidays.)
Rate: $15.80/hour plus tips

What We’re Looking For:

• A natural people person with a love for helping others

• Excellent communication skills to interact with clients and team members

• Detail-oriented, with an aptitude for solving problems creatively

• Passionate and eager to learn about flower and plant care

• Ability to thrive in a fast-paced environment and juggle multiple projects with ease

• A valid Manitoba driver’s license, with a clean abstract

• Prior experience in customer care positions is considered an asset

• Strength and stamina, lifting up to 50lbs and the ability to stand for extended periods of time 

What You'll Do:

• Engage: Greet every customer with a warm smile and a friendly ‘hello’, ensuring their shopping experience is both memorable and enjoyable. Whether it's a romantic gift or a friendly token, help our customers find exactly what they need.

• Assist Clients: Provide expert advice and answer inquiries with enthusiasm, guiding customers through our range of products. Your passion and knowledge will help them discover new favourites.

• Assist Floral Designers: Help with everyday tasks such as cleaning flowers, washing buckets, making sure the shop looks its best, etc.

• Resolve & Reassure: Address customer concerns with patience and empathy. Your solution-oriented approach will turn any challenge into an opportunity for positive engagement.

• Collaborate: Work seamlessly with your teammates to create a welcoming environment where everyone feels valued. Every interaction is a chance to make a difference, and together, we'll celebrate each success.

Why You'll Love Working with Us:

• Friendly Atmosphere: Join a team that is supportive, encouraging, and makes every day fun.

• Growth Opportunities: We believe in nurturing talent and offer pathways to grow within the company.

• Perks: Discounts on flowers, tips, and a flexible schedule

Ready to Bloom?
If you're excited about joining our team and want to leave a lasting positive impression on our customers, we want to hear from you! 

How to Apply:
Send your resume and a brief cover letter to kyla@academyflorist.com. Please include at least two recent references.